Customer Support

The Ted Thomas customer support has a simple pledge – If you need assistance, they will put down everything and give you their full attention. You have our full backing and support on your way to becoming a successful Tax Lien Certificate and Tax defaulted property investor.


Our Customer Support Team is waiting
to take your call. Our office hours are:
Monday – Friday, 9AM to 5PM (US Eastern Time)

Meet the Ted Thomas Customer Support Team

Kim 2019

Kim Simon

Believe it or not in 2006… Kim started out as a temp at Ted Thomas’ office Today, Kim travels with Ted to all speaking engagements and manages the office in Florida. Kim is now responsible for “A little of this… and a lot of that” including event coordination, accounting, travel coordination, and Ted’s assistant when traveling and at events.

Lance 2019

Lance Nelson

Lance has been a part of the Ted Thomas team since 2014 and has been assisting Ted with his internet marketing and development. Lance is following in the footsteps of his mentor, Ted Thomas and learning new things from Ted everyday about how to be dedicated and study from those around you to gain the success in life that everyone desires. Lance has helped Ted with many deals over the years.

Lynsey Case 1

Lynsey Case

Lynsey Case is a valuable member of the Ted Thomas Team. She began working as a customer service representative in late 2022, and her role has grown and developed since then. She is now a Guidance Facilitator, providing weekly online lessons to students on the 7 steps to becoming a successful tax defaulted property investor.

Lynsey is always ready to assist students with a big smile. She is passionate about helping people learn and succeed. She is also a dedicated cat lover, and she donates her time to cat rescue and occasionally fosters cats or kittens waiting for their “fur”ever home.

Linda Barnhouse 1

Linda Barnhouse

Linda has been a valued part of the Ted Thomas Team for over 5 years. She leads the Wednesday Facilitator Call, where she shares essential insights on property research, helping students on their path to success as investors.

Linda is known for her warm and friendly demeanor, always ready to assist students with a cheerful disposition. Her passion lies in helping individuals learn and achieve their goals. Beyond her professional pursuits, Linda enjoys quality time with her senior dog, and honing her culinary skills in the kitchen.

5 Live Training Session Image 1
Customer service is so important that we offer

live training


5 days a week

for members, please make sure you take full advantage of this service to learn about all the features and tools in Ted Thomas’ Resource Center and the continuously being updated course materials.

Where Are We Located

Jones & Trevor Marketing, Inc.

175 E Nasa Blvd Ste 203, Melbourne FL 32901

Contact Us